ANKA Advanced Technologies’ core strength is in Contact Center technology gained from the multitude of projects handled over the years. Our services in this segment range from Consulting, Process Re-engineering, Product evaluation, Sizing, Training, Turnkey technical infrastructure and Telecom Audit, Project Management & Technical Solutions implementation and support (From conception to completion).
We have Extensive Experience & Expertise in setting up contact center operations for many international organizations. we provide turnkey services for call center projects including feasibility studies, process Re-engineering, sizing, Technical Solutions,
ANKA Advanced Technologies partners with leading brands to bring you appropriate technical solutions for their Multi channel contact management such as IVR, ACD, Predictive Dialer, CTI, Unified Messaging, CEM, CX, WFM, Speech Enabled Services